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Terms
& Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING
THIS WEBSITE. All users of this site agree that access to and use of this site
is subject to the following terms and conditions and other applicable law. If
you do not agree to these terms and conditions, please do not use this site.
Shipping policy
Mother
Earth Minerals will ship your order by FedEx or USPS.(UPS
Available by Request). Please allow 3-7 business days for delivery, depending
on destination. For faster delivery, you can utilize expedited shipping.
Mother
Earth Minerals shipping costs vary by weight and
destination. Additional shipping fees may apply to all orders shipping to Alaska, Hawaii, US
Territories and Canada.
Additional shipping fees also apply to all international orders.
Orders
received by 12 PM Mountain Time, Monday - Friday will be shipped the same day,
provided that items are in stock. Orders received after 12 PM Mountain Time,
Monday through Friday will be processed the next business day
All
orders received over the weekend (Friday - Sunday) will not be processed until
Monday a.m., and will then be shipped that day.
All
shipments to P.O. Boxes and APO/FPO addresses must be shipped via USPS.
About
International Shipping
Mother Earth Minerals is NOT responsible for any customs, taxes, and/or duties
levied by foreign custom. Buyer should check with local customs agency about
duties before purchasing.
Mother
Earth Minerals is NOT responsible for international orders shipped via USPS.
Once a USPS package is beyond USA
borders, we have no control over the package. We are only notified when the
package is delivered.
For
international orders, Mother Earth Minerals highly recommends utilizing FedEx.
Since they are an international company, they can help with resolving customs
issues and assisting with other unforeseen circumstances.
*Free
Shipping - Retail orders only. Orders may qualify for free shipping
if the ship to address is within the continental United States. Shipping carrier is
chosen by Mother Earth Minerals.
Returns
Mother
Earth Minerals will refund the purchase price for all authorized returns within
30 days of purchase. Please call (866) 989-9876 or E-Mail us to
authorize in advance of return. We will not be responsible for shipping and
handling on returned items. Orders that are incorrectly placed with Mother
Earth Minerals, or placed in error, will be refunded for the full purchase
price, less the shipping charge incurred by Mother Earth
Minerals. Items that are older than 30 days will be taken back on an
individual basis only and are subject to a 20% restocking fee. We recommend
using UPS, FedEx or some other form of insured mail for returns as we cannot be
responsible for items that never make it back to our warehouse.
Return
all items to:
Mother Earth Minerals
1260 S 1200 W # 3
Ogden UT.
84404 USA
Back
Orders
While
we always try to ship orders completely, occasionally back orders do occur.
Short term back orders will be filled as soon as they become available. If we
are out of an item, we will notify you promptly via email or phone. In
addition, we will ship the part of your order that is in stock so you don't
have to wait on your whole order for one item. There is no additional shipping
charge if this occurs.
Return to
Sender Orders
All
orders shipped to addresses incorrectly supplied by the customer will be
reshipped at the expense of the customer. The customer will be notified of
reshipped packages before reshipping. In regards to orders shipped to the
correct address, if delivery is incorrectly refused by the recipient, and the
package is returned to sender, the recipient will be responsible for the
additional shipping charges to reship the package.
Privacy
Policy
Mother
Earth Minerals understands how important the privacy of personal information is
to our customers. This Privacy Policy will tell you what information we collect
about you and about your use of our Website. At Mother Earth Minerals we
protect your privacy as if it were our own.
We
use the information we collect on the site to make shopping at Mother Earth
Minerals possible and to enhance your overall shopping and experience. We do
not sell, trade, rent or loan your personal information to others, unless instructed
by a court of law. We reserve the right to disclose your personally
identifiable information as required by law and when we believe that disclosure
is necessary to protect our rights and/or comply with a judicial proceeding,
court order, or legal process served on our Web site.
What
information do we collect?
We
collect information from you when you register on the site, place an order, or
communication through e-mail.
When
ordering or registering, we may ask you for your name, e-mail address, mailing
address, phone number, credit card information or other information. You may,
however, visit our site anonymously.
Like
many websites, we use "cookies" to enhance your experience and gather
information about visitors and visits to our websites.
Cookies are small files that a site or its service provider transfers to your
computer's hard drive through your Web browser (if you allow) that enables the
site's or service provider's systems to recognize your browser and capture and
remember certain information. For instance, we use cookies to help us remember
and process the items in your shopping cart. You can choose to have
your computer warn you each time a cookie is being sent, or you can choose to
turn off all cookies. You do this through your browser (like Netscape Navigator
or Internet Explorer) settings. Each browser is a little different, so look at
your browser Help menu to learn the correct way to modify your cookies. If you
turn cookies off, you won't have access to many features that make your site
experience more efficient and some of our services will not function properly.
However, you can still place orders over the telephone by contacting customer
service at (866) 989-9876
How
do we use your information?
We may use the information we collect from you when you register and/or
purchase products in the following ways:
To
personalize your site experience and to allow us to deliver the type of content
and product offerings in which you are most interested.
To
allow us to better service you in responding to your customer service requests.
To
quickly process your transactions.
If
you have opted-in to receive our e-mail newsletter, we may send you periodic
e-mails. If you would no longer like to receive promotional e-mail from us,
please refer to the "How can you opt-out, remove or modify information you
have provided to us?" section below. If you have not opted-in to receive
e-mail newsletters, you will not receive these e-mails. Visitors who register
or participate in other site features such as marketing programs and
'members-only' content will be given a choice whether they would like to be on
our e-mail list and receive e-mail communications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your
personal information. Your personal information is contained behind secured
networks and is only accessible by a limited number of persons who have special
access rights to such systems, and are required to keep the information
confidential. When you place orders or access your personal information, we
offer the use of a secure server. All sensitive/credit information you supply
is transmitted via Secure Socket Layer (SSL) technology and then encrypted into
our databases to be only accessed as stated above.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally
identifiable information unless we provide you with advance notice, except as
described below. The term "outside parties" does not include Mother
Earth Minerals. It also does not include website hosting partners and other
parties who assist us in operating our website, conducting our business, or
servicing you, so long as those parties agree to keep this information
confidential.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, unsubscribe by following the provided link
at the bottom of every e-mail newsletter.
To delete all of your online account information from our database, sign into
the "My Account" section of our site and remove your shipping
addresses, billing addresses & payment information. Please note that we may
maintain information about an individual sales transaction in order to service
that transaction and for record keeping.
Changes to our policy
If we decide to change our privacy policy, we will
post those changes on this page. Policy changes will apply only to information
collected after the date of the change.
Questions and feedback
We welcome your questions, comments, and concerns
about privacy. Please send us any and all feedback pertaining to privacy, or
any other issue. Please call (866) 989-9876 or E-Mail us.
Copyright
The entire content included in this site, including but not limited to text,
graphics or code is copyrighted as a collective work under the United States
and other copyright laws, and is the property of Mother Earth Minerals. The
collective work includes works that are licensed to Mother Earth Minerals.
Copyright 1999-2019, Mother Earth Minerals ALL RIGHTS RESERVED. Permission is
granted to electronically copy and print hard copy portions of this site for
the sole purpose of placing an order with Mother Earth Minerals or purchasing
Mother Earth Minerals products. You may display and, subject to any expressly
stated restrictions or limitations relating to specific material, download or
print portions of the material from the different areas of the site solely for
your own non-commercial use, or to place an order with Mother Earth Minerals or
to purchase Mother Earth Minerals products. Any other use, including but not
limited to the reproduction, distribution, display or transmission of the content
of this site is strictly prohibited, unless authorized by Mother Earth
Minerals. You further agree not to change or delete any proprietary notices
from materials downloaded from the site.
Trademarks
All trademarks, service marks, logos, and trade names
of Mother Earth Minerals used in the site are trademarks or registered
trademarks of Mother Earth Minerals.
Warranty Disclaimer
This site and the materials and products on this site are provided "as
is" and without warranties of any kind, whether express or implied. To the
fullest extent permissible pursuant to applicable law, Mother Earth Minerals
disclaims all warranties, express or implied, including, but not limited to,
implied warranties of merchantability and fitness for a particular purpose and
non-infringement. Mother Earth Minerals does not represent or warrant that the
functions contained in the site will be uninterrupted or error-free, that the
defects will be corrected, or that this site or the server that makes the site
available are free of viruses or other harmful components. Mother Earth
Minerals does not make any warrantees or representations regarding the use of
the materials in this site in terms of their correctness, accuracy, adequacy,
usefulness, timeliness, reliability or otherwise. Some states do not permit
limitations or exclusions on warranties, so the above limitations may not apply
to you.
Limitation of Liability
Mother
Earth Minerals shall not be liable for any special or consequential damages
that result from the use of, or the inability to use, the materials on this
site or the performance of the products, even if Mother Earth Minerals has been
advised of the possibility of such damages. Applicable law may not allow the
limitation of exclusion of liability or incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
Typographical Errors
In
the event that a Mother Earth Minerals product is mistakenly listed at an
incorrect price, Mother Earth Minerals reserves the right to refuse or cancel
any orders placed for product listed at the incorrect price. Mother Earth
Minerals reserves the right to refuse or cancel any such orders whether or not
the order has been confirmed and your credit card charged. If your credit card
has already been charged for the purchase and your order is cancelled, Mother
Earth Minerals shall issue a credit to your credit card account in the amount
of the incorrect price.
Use of Site
Harassment
in any manner or form on the site, including via e-mail, chat, or by use of
obscene or abusive language, is strictly forbidden. Impersonation of others,
including a Mother Earth Minerals or other licensed employee, host, or
representative, as well as other members or visitors on the site is prohibited.
You may not upload to, distribute, or otherwise publish through the site any
content which is libelous, defamatory, obscene, threatening, invasive of
privacy or publicity rights, abusive, illegal, or otherwise objectionable which
may constitute or encourage a criminal offense, violate the rights of any party
or which may otherwise give rise to liability or violate any law. You may not
upload commercial content on the site or use the site to solicit others to join
or become members of any other commercial online service or other organization.
Participation Disclaimer
Mother
Earth Minerals does not and cannot review all communications and materials
posted to or created by users accessing the site, and are not in any manner
responsible for the content of these communications and materials. You
acknowledge that by providing you with the ability to view and distribute
user-generated content on the site, Mother Earth Minerals is merely acting as a
passive conduit for such distribution and is not undertaking any obligation or
liability relating to any contents or activities on the site. However, Mother
Earth Minerals reserves the right to block or remove communications or
materials that it determines to be (a) abusive, defamatory, or obscene, (b)
fraudulent, deceptive, or misleading, (c) in violation of a copyright,
trademark or; other intellectual property right of another or (d) offensive or
otherwise unacceptable to Mother Earth Minerals in its sole discretion.
Indemnification
You
agree to indemnify, defend, and hold harmless Mother Earth Minerals, its
officers, directors, employees, agents, licensors and suppliers (collectively
the "Service Providers") from and against all losses, expenses,
damages and costs, including reasonable attorneys' fees, resulting from any
violation of these terms and conditions or any activity related to your account
(including negligent or wrongful conduct) by you or any other person accessing
the site using your Internet account.
Third-Party Links
In
an attempt to provide increased value to our visitors, Mother Earth Minerals
may link to sites operated by third parties. However, even if the third party
is affiliated with Mother Earth Minerals, Mother Earth Minerals has no control
over these linked sites, all of which have separate privacy and data collection
practices, independent of Mother Earth Minerals. These linked sites are only
for your convenience and therefore you access them at your own risk.
Nonetheless, Mother Earth Minerals seeks to protect the integrity of its web
site and the links placed upon it and therefore requests any feedback on not
only its own site, but for sites it links to as well (including if a specific
link does not work).
Disclaimer
The
products and the claims made about specific vitamins, supplements or other
items or procedures on or through this website have not been evaluated by the
United States Food and Drug Administration and are not approved to diagnose,
treat, cure or prevent disease. The information provided on this site is for
informational purposes only and is not intended as a substitute for advice from
your physician or doctor or any information contained on or in any product
label or packaging. As always, please consult with a licensed doctor or
physician before starting any diet, exercise or supplementation program, before
taking any medication, or if you have or suspect you might have a problem.
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